ARTHUR ALICAR123 American Way  New York, NY 10013 aalicar@dice.com 000-000-000
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Talented Business Analyst with 10 years of experience in pharmaceutical, banking, health care, and insurance industries
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| SUMMARY OF QUALIFICATIONS |
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- Expert in business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications.
- In-depth knowledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, and Visio.
- Familiar with current industry standards, such as HIPAA, SOX, Title 21 CFR Part 11, 21 CFR Part 820, ISO, Six Sigma, and Capability Maturity Model (CMM).
- Adept at reducing development costs and providing traceability of projects.
- Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.
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TECHNICAL SKILLS AND CERTIFICATIONS
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| Databases: |
Oracle, MS Access, SQL |
| GUI/Tools: |
MS Project, Visio, Access, Word, Excel; DOORS 7.1, TrackWise, Crystal Reports |
| Industry Standards: |
HIPAA, SOX, CFR 21 Part 11, CFR 21 Part 820, ISO, Six Sigma, CMM |
| Platforms: |
Windows NT/2000/XP, MSDOS, Mainframe, Linux |
| Defect Tracking: |
Test Director 6.x/7.x/8.x |
| Testing Tools: |
WinRunner, LoadRunner, Quick Test Pro (QTP)
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PROFESSIONAL EXPERIENCE
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| ABC CORP., NEW YORK, NY |
2005 - PRESENT
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Business Analyst for developer, manufacturer, and marketer of medical devices with 7,000 employees and $1.4 billion revenue. Assignment was to craft and update documents per FDA standards during formal audit process of Global Complaints System (GCS2) and SAP Module.
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- Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
- Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). Created test cases and test scripts.
- Ensured all artifacts complied with corporate SDLC Policies and guidelines.
- Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
- Performed GAP analysis of business rules, business and system process flows, user administration, and requirements. Ensured cGMP and compliance requirements (Title 21 CFR Part 11) were met.
- Developed use case with UML for new product functionality. Updated SOPs and WIs.
- Documented Software System Requirements (SSR) and BPR for SAP R/3 4.7 and BW teams.
- Updated System Change Request (SCR) forms for Product Data Management (PDM).
- Traced test cases and functional specifications to SSRs and BPRs using DOORS.
- Applied change requests, versions, and addendums.
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DEF BUSINESS, LOS ANGELES, CA
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2004 - 2005
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Business Analyst for major health care and related benefits provider during assignment SOUTH.
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- Developed use cases, workflow, screen mock-ups, and conversion requirements.
- Conducted risk engineering to derive and execute action plans on time.
- Interfaced with SMEs to prepare BPR documents for ongoing projects.
- Prioritized business and systems problems; analyzed legislation and conducted impact analysis.
- Prepared business process models; used Visio to create use case diagrams.
- Liaised with Business Analysts in Tennessee, Florida, and Houston to create data maps.
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| JKL INC., PHILADELPHIA, PA |
2003 - 2004
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Business Analyst for this investment management company. Assignment involved Web-based application integrating company's mutual fund module with equity trading business module.
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- Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
- Utilized RUP to configure and develop process, standards, and procedures.
- Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
- Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
- Validated technical designs created by IT developers against functional specifications.
- Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
- Coordinated work plans between project manager and client using MS Project.
- Created documentation for training and Help Desk teams.
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| MNO INC., NEW YORK, NY |
2002 - 2003
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Business/Systems Analyst for leading provider of auto, property, and casualty insurance. Assignment involved Web-based online submission of insurance claims.
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- Helped manage risk analysis and mitigation plans, status reports, and client presentations; prepared business process models, defined milestone deliverables, and established critical success factors.
- Gathered requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML and Rational tools.
- Conducted UAT. Wrote SQL queries in MS Access and Oracle for data manipulations.
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| PQR COMPANY, BOSTON, MA |
1998 - 2001
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Business Analyst for leading independent healthcare provider in U.S. Project encompassed online directory of local health care providers.
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- Developed prototype of new information processing application. Helped collect functional requirements and prepared business requirement documents using Rational Requisite Pro.
- Strategized implementation of RUP effort throughout SDLC.
- Aided management in standardizing Web applications by preparing GUI standards and recommending alternatives for incorporation in phased, iterative manner.
- Followed UML based methods using Rational Rose to develop use cases and activity diagrams; assisted developers in creating sequence diagrams and collaboration diagrams.
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| STU PHARMA, NEW YORK, NY |
1997 - 1998
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Business Analyst for leading pharmaceutical company. Project involved Web-based application called EDR (Electronic Data Reserve) database for storing user files.
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- Reviewed business process, URS, and functional requirements.
- Aided documentation of computer system validation lifecycle per FDA regulations.
- Assisted in process modeling; conducted and participated in JAD sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.
- Involved in detailing project mission, data process flow diagrams, and timelines.
- Worked with SQL queries for data manipulations.
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EDUCATION
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M.S., University of Connecticut, Hartford, CT
B.E., University of Arizona, Tucson, Arizona
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| KEYWORDS: systems, development, life cycle, liaison, systems analyst, functional, analyze, communicate, validate, processes, process, policies, information, problem resolution, project, scalability, security, usability, BA, system requirements |
