Sample Resume: Systems Administrator

SABRINA JONES, MCSE, MCSA
58 Dice Road | Jersey City, NJ 07306 | 000-000-0000 } sabrina.jones@dice.com

Analytical Systems Administrator skilled in problem-solving, optimization, and securing IT systems

SUMMARY OF QUALIFICATIONS

  • Over 7 years of experience architecting, deploying, and upgrading systems, including hardware, software, networks, databases, servers, mobile devices, and peripheral equipment.
  • Extensive knowledge of security and disaster recovery applications to ensure complete protection.
  • Strong background spearheading multi-platform solutions to optimize business goals.
  • Excellent communication skills. Able to assess and resolve client issues quickly.
  • Superior ability to manage multiple projects simultaneously in deadline-driven environments.
  • Microsoft Certified Systems Engineer and Microsoft Certified Systems Administrator.

TECHNICAL PROFICIENCIES

Applications: MS Office Suite, MS Project, Crystal Reports, Active Directory, VMware, Firefox
Storage: EMC, NetApp
Hosting: MS SQL 2000/2005, MySQL, MS Exchange, Apache, PHP, Python, Tomcat
OS: HP, UNIX, Linux, Mac; Windows XP/2000/2003/Vista
Networking: TCP/IP, DNS, VPN, LAN/WAN, WiFi, VoIP
Languages: Powershell, VBScript, Perl, HTML, DHTML, XML
Email: SMTP, IMAP, spam and virus filtering

PROFESSIONAL EXPERIENCE

ABC Company, New York, NY                                                                                                              2007 - Present
Systems Administrator

  • Maintain daily operations of LAN, applications, and systems for 150 end users across 3 locations.
  • Manage user accounts, including adding and deleting rights and establishing server access.
  • Perform upgrades to hardware, operating systems, and applications with minimal downtime.
  • Install, monitor, and maintain servers, network equipment, switches, and storage devices.
  • Troubleshoot and resolve system and network connectivity issues to ensure optimal performance.
  • Implement and test system security, from virus protection to disaster recovery procedures.
  • Make recommendations to IT Director for software, hardware, and network improvements.
  • Resolve up to 20 technical support tickets daily with timely and accurate assistance.
  • Mentor junior-level Systems Administrators. Handle escalated tech support issues.
DEF Incorporated, New York, NY                                                                                                             2004 - 2007
Linux Systems Administrator
  • Designed and executed business continuity and disaster recovery plans for Linux/UNIX OS.
  • Developed and maintained e-mail Web server environment and associated applications.
  • Helped contribute to design and architecture of system and service implementations.
  • Troubleshot infrastructure, hardware, software, and applications stability and performance.
  • Provided on-call support, 24x7. Responded to help desk tickets quickly and efficiently.
  • Assisted with periodic IT audits. Documented configurations, processes, and policies.

HJK Corporation, New York, NY                                                                                                               2002 - 2004
Linux Systems Administrator

  • Performed software and hardware system updates, backups, and security patches for 500 users.
  • Installed, configured, and maintained various systems, including mobile devices and VPN access.
  • Maintained daily system backups and data recovery of critical systems.
EDUCATION & CERTIFICATIONS

Bachelor of Science in Information Systems; University of Maryland (2001)
Microsoft Certified Systems Engineer (MCSE) - Microsoft Certified Systems Administrator (MCSA)

Keywords: systems engineer, senior, manager, IT, specialist, consultant, Network Administrator, Sr.

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