Technical Project Manager

NEAL ANDREWS

555 America Drive - Chicago, IL 60601 - (000) 000-0000 - nealandrews@dice.com

  
   

Talented technical Project Manager with over 8 years of demonstrated expertise completing projects on time and within budget

  
   

SUMMARY OF QUALIFICATIONS
  • Adept at overseeing all facets of project lifecycle, including initiation and planning; change, risk, and issue management; and guiding QA teams.
  • Outstanding communication skills. Able to successfully build strong working relationships with coworkers and clientele, while ensuring cooperation among company departments.
  • Excellent multitasker; able to efficiently plan and prioritize projects.
  • Strong technical and business management skills.
  
 

EXPERIENCE

  
ABC Company, New York, NY
02/06 - Current
  

Senior Technical Project Manager for $122M, 23-store company with over 125 employees.

  
  • Oversee all technical aspects of retail-store build-out, including overseeing creation of schedules, documents, and guides for contractors, vendors, and consultants.
  • Act as sole point of contact for end users during router/switch/PBX and POS installation, and troubleshoot problems. Document and report findings to facilitate problem resolution.
  • Coordinate all client policies and procedures specific to ABC Company Business and Retail Guidelines.
  • Manage multiple vendors and coordinate with building representatives and facilities management on store-by-store basis.
  • Create and maintain project schedule and database documentation, and act as liaison between all departments.

  

DEF Corporation, Los Angeles, CA

02/05 - 01/06
  

Technical Project Manager and Senior Business Systems Analyst for $2.2B cell phone company with over 430 employees.

 
  • Played key role in creating documentation and technical guides for end users.
  • Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams.
  • Acted as single point of contact for multiple vendors, business units, and Information Technology partners during integration of Digital Tower Application (DTA) installation, administering schedules and communicating risks.
  • Assisted with SOX 404 compliance, resulting in successful post-migration audit.
  • Ran weekly meetings, helping to facilitate communication and maximize productivity.
JKL Company, New York, NY
05/03 - 02/05
  

Project Manager for New York City hospital.

  
  • Liaison among departments and managers, acting as sole point of contact to integrate managed workstation environment with minimal downtime.
  • Coordinated work of multiple teams creating desktop deployment for NUHOS servers in downtown Manhattan.
  • Created and reported daily status of projects, including in-house and on-site analysis and resolution of problems during deployments. Ensured maintenance of HIPPA compliance.

  
MNO Company, New York, NY
09/00 - 05/03
  

IT Manager for New York City-based company with 25 employees.

  
  • Oversaw management of daily IT operations for start-up company, including all in-house hardware, software, and technical support for 25-user network.
  • Responsible for telecommunications systems, setup of Local Area Network (LAN), and configuration of workstations.
  • Managed implementation of hardware/software upgrades. Maintained T-1, routers, and PBX.

  
   
TECHNICAL SKILLS

  
Applications: MS Office/Project/Access, Visio/Info Path, Lotus Notes, Agile, Red Hat, HP Reporter, Crystal Reports, ASP.NET
OS:

Windows NT/2000/XP, Linux, Solaris, UNIX, Debian
Databases: Oracle 8i, MySQL
Tools: NetQos, HP Openview Service Desk, Softricity, Mercury IT Governance/Quality Center/Test Director, Cisco IP Telephony Seminar, SCM tools
Languages: SQL, HTML, XML
Networking: SMTP/ Mail (qmail, postfix), DNS, Web Server (Apache), System and Network, SSL, TCP/IP, Network Security
     
EDUCATION

  
Masters in Information Systems Management, 2000
New York University, New York, NY
Bachelors in Computer Science, American University, 1998
Washington, D.C.
 
   
Keywords: management, project management, large-scale projects, PBX, IT infrastructure, Telecommunications, telecom, business firms, problem solving, process improvement, business re-engineering, practices, team building, vendor management, presentations, technical concepts, Voice and Data, operations management  


Posted at 10:11AM Mar 12, 2009 in Resume Center  | 

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