Technical Writer

ADAM KENYON


18 Dice Way - Ames, IA 00000 - 000-000-0000 - adam.kenyon@dice.com

 
   

Experienced Technical Writer skilled in creating content
for IT and finance industries

   

SUMMARY OF QUALIFICATIONS


  • 6 years of experience writing and editing technical documents, including user manuals, white papers, annual reports, presentations, tutorials, and Web content.
  • Excel at working with subject-matter experts to gather information, identify relevant data and audiences, and write documents that are clear and user friendly.
  • Thorough knowledge of Chicago Manual of Style and AP Stylebook.
  • Outstanding technical skills. Adept with formatting programs and content management systems.
  • Superior communication, interview, and presentation abilities.
 
 

PROFESSIONAL EXPERIENCE

 
ABC COMPANY, AMES, IA
2005 - PRESENT
 

Technical Writer for leading information systems and technology company.

 
  • Create training programs, study guides, and tests for new and existing employees on relational databases for DBAs in charge of synchronizing corporate data.
  • Spearhead internal certification program for partners and system integrators.
  • Maintain training materials and update documents after each product release.
  • Regularly use proprietary and OTS software and databases to verify accuracy of training programs.
  • Serve as lead presenter to partners and distributors for new and updated product releases.

 

DEF CORPORATION, IOWA CITY, IA

2003 - 2005
 
Technical Writer for this mid-sized IT corporation.
  • Planned, wrote, and edited operational and instructional manuals, as well as maintenance and test procedures, for paper- and Web-based publications.
  • Documented engineering processes and specifications for software development lifecycle, product delivery, and product and patch releases.
  • Wrote, edited, and formatted corporate annual reports and white papers.

HJK INC., IOWA CITY, IA
2002 - 2003
 
Junior Technical Writer for a large financial services company.
  • Helped develop user manuals, program documentation, training manuals, and operational procedures.
  • Assisted in maintenance and updates of documents after application and business changes occurred.
  • Liaised with IT staff to ensure quality, timeliness, and efficiency of technical document updates.
 

TECHNICAL EXPERTISE

Languages: XML, HTML, C#
Programs:

MS Office Suite, Project; Adobe FrameMaker, Illustrator; Vignette CMS, Visio

Operating Systems: Windows NT/XP/2000/Vista; Mac OSX, Leopard
Databases: Oracle, Access, MySQL
Hardware: servers, mobile devices, computer systems, peripheral equipment
 
EDUCATION
 
Bachelor of Arts in English, Concentration in Writing (2002)
University of Iowa, Iowa City, IA

Keywords: technical communicator, technical documentation specialist, technical author, knowledge author, instructional designer, editor, leader, consultant, senior, business analyst
 
 

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