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NEAL ANDREWS |
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555 America Drive  Chicago, IL 60601 (000) 000-0000 nealandrews@dice.com |
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Talented technical Project Manager with over 8 years of demonstrated expertise completing projects on time and within budget |
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SUMMARY OF QUALIFICATIONS |
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- Adept at overseeing all facets of project lifecycle, including initiation and planning; change, risk, and issue management; and guiding QA teams.
- Outstanding communication skills. Able to successfully build strong working relationships with coworkers and clientele, while ensuring cooperation among company departments.
- Excellent multitasker; able to efficiently plan and prioritize projects.
- Strong technical and business management skills.
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EXPERIENCE |
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| ABC Company, New York, NY |
02/06 - Current |
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Senior Technical Project Manager for $122M, 23-store company with over 125 employees. |
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- Oversee all technical aspects of retail-store build-out, including overseeing creation of schedules, documents, and guides for contractors, vendors, and consultants.
- Act as sole point of contact for end users during router/switch/PBX and POS installation, and troubleshoot problems. Document and report findings to facilitate problem resolution.
- Coordinate all client policies and procedures specific to ABC Company Business and Retail Guidelines.
- Manage multiple vendors and coordinate with building representatives and facilities management on store-by-store basis.
- Create and maintain project schedule and database documentation, and act as liaison between all departments.
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DEF Corporation, Los Angeles, CA
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02/05 - 01/06 |
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Technical Project Manager and Senior Business Systems Analyst for $2.2B cell phone company with over 430 employees. |
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- Played key role in creating documentation and technical guides for end users.
- Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams.
- Acted as single point of contact for multiple vendors, business units, and Information Technology partners during integration of Digital Tower Application (DTA) installation, administering schedules and communicating risks.
- Assisted with SOX 404 compliance, resulting in successful post-migration audit.
- Ran weekly meetings, helping to facilitate communication and maximize productivity.
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| JKL Company, New York, NY
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05/03 - 02/05 |
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Project Manager for New York City hospital. |
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- Liaison among departments and managers, acting as sole point of contact to integrate managed workstation environment with minimal downtime.
- Coordinated work of multiple teams creating desktop deployment for NUHOS servers in downtown Manhattan.
- Created and reported daily status of projects, including in-house and on-site analysis and resolution of problems during deployments. Ensured maintenance of HIPPA compliance.
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| MNO Company, New York, NY
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09/00 - 05/03 |
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IT Manager for New York City-based company with 25 employees. |
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- Oversaw management of daily IT operations for start-up company, including all in-house hardware, software, and technical support for 25-user network.
- Responsible for telecommunications systems, setup of Local Area Network (LAN), and configuration of workstations.
- Managed implementation of hardware/software upgrades. Maintained T-1, routers, and PBX.
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TECHNICAL SKILLS |
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Applications: |
MS Office/Project/Access, Visio/Info Path, Lotus Notes, Agile, Red Hat, HP Reporter, Crystal Reports, ASP.NET |
| OS: |
Windows NT/2000/XP, Linux, Solaris, UNIX, Debian |
| Databases: |
Oracle 8i, MySQL |
| Tools: |
NetQos, HP Openview Service Desk, Softricity, Mercury IT Governance/Quality Center/Test Director, Cisco IP Telephony Seminar, SCM tools |
| Languages: |
SQL, HTML, XML |
| Networking: |
SMTP/ Mail (qmail, postfix), DNS, Web Server (Apache), System and Network, SSL, TCP/IP, Network Security |
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EDUCATION |
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Masters in Information Systems Management,
2000
New York University, New York, NY
Bachelors in Computer Science, American University,
1998
Washington, D.C.
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| Keywords: management, project management, large-scale projects, PBX, IT infrastructure, Telecommunications, telecom, business firms, problem solving, process improvement, business re-engineering, practices, team building, vendor management, presentations, technical concepts, Voice and Data, operations management |
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