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ADAM KENYON |
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18 Dice Way  Ames, IA 00000 000-000-0000 adam.kenyon@dice.com |
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Experienced Technical Writer skilled in creating content
for IT
and finance industries |
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SUMMARY OF QUALIFICATIONS |
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- 6 years of experience writing and editing technical documents, including user manuals, white papers, annual reports, presentations, tutorials, and Web content.
- Excel at working with subject-matter experts to gather information, identify relevant data and audiences, and write documents that are clear and user friendly.
- Thorough knowledge of Chicago Manual of Style and AP Stylebook.
- Outstanding technical skills. Adept with formatting programs and content management systems.
- Superior communication, interview, and presentation abilities.
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PROFESSIONAL EXPERIENCE |
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| ABC COMPANY, AMES, IA |
2005 - PRESENT |
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Technical Writer for leading information systems and technology company. |
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- Create training programs, study guides, and tests for new and existing employees on relational databases for DBAs in charge of synchronizing corporate data.
- Spearhead internal certification program for partners and system integrators.
- Maintain training materials and update documents after each product release.
- Regularly use proprietary and OTS software and databases to verify accuracy of training programs.
- Serve as lead presenter to partners and distributors for new and updated product releases.
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DEF CORPORATION, IOWA CITY, IA
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2003 - 2005 |
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| Technical Writer for this mid-sized IT corporation. |
- Planned, wrote, and edited operational and instructional manuals, as well as maintenance and test procedures, for paper- and Web-based publications.
- Documented engineering processes and specifications for software development lifecycle, product delivery, and product and patch releases.
- Wrote, edited, and formatted corporate annual reports and white papers.
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| HJK INC., IOWA CITY, IA |
2002 - 2003 |
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| Junior Technical Writer for a large financial services company. |
- Helped develop user manuals, program documentation, training manuals, and operational procedures.
- Assisted in maintenance and updates of documents after application and business changes occurred.
- Liaised with IT staff to ensure quality, timeliness, and efficiency of technical document updates.
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TECHNICAL EXPERTISE |
| Languages: |
XML, HTML, C# |
| Programs: |
MS Office Suite, Project; Adobe FrameMaker, Illustrator; Vignette CMS, Visio |
| Operating Systems: |
Windows NT/XP/2000/Vista; Mac OSX, Leopard |
| Databases: |
Oracle, Access, MySQL |
| Hardware: |
servers, mobile devices, computer systems, peripheral equipment |
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EDUCATION |
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Bachelor of Arts in English, Concentration in Writing (2002)
University of Iowa, Iowa City, IA
Keywords: technical communicator, technical documentation specialist, technical author, knowledge author, instructional designer, editor, leader, consultant, senior, business analyst
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